Ecommerce Articles

Online Retail & Blended Results

SMX West — Santa Clara, CA

February 26th, 2008

Panelist: Chris Smith

The session focuses on how online retail listings from shopping search are being mixed into the regular results of the major search engines and how to better ensure your products are positioned in front of searchers.

Moderator: Vanessa Fox, Features Editor, Search Engine Land

Speakers:
Liana Evans, Director of Internet Marketing, KeyRelevance
Chris Smith, Lead Search Strategist, NetConcepts
Phil Stelter

Q&A Speakers:
Paul Dillon, Director, Live Search Shopping, Microsoft
Ken Kronquist, Director of Product Management, Yahoo! Shopping

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How to Write a Killer RFP (Request for Proposal) For Hiring An SEO Firm

February 21st, 2008

by Stephan Spencer

Originally published in Search Engine Land

Over the years I’ve seen quite a few Requests for Proposal from companies seeking to buy SEO services. If your RFP is not written well, it hinders the SEO firm’s ability to understand and define your needs and to scope and price your project. This in turn leads to a disconnect in expectations for both parties. A lousy RFP can discourage a busy SEO firm from even responding—a very unfortunate outcome, since it takes the best firms out of the running.

Many companies intuitively “know” what they want but are challenged structurally to “ask” for it in a way that is clear, succinct, informative, and constructive. If written properly, an RFP will facilitate the sales process and ensure that everyone involved on both sides gets to a shared understanding of what the purpose, requirements, scope, and structure of the intended engagement are. By following a few, key steps in the beginning of the RFP process, you will be able to rest easy, knowing that you are going to get what your company wants in the way that is best for you.

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Chicken Soup for the SEO Soul

February 13th, 2008

by Patricia Fusco

Originally published in ClickZ

In this article originally written for ClickZ, Netconcepts Director of Natural Search Consulting PJ Fusco tackles some of the negative press that SEO has received recently. Her article addresses some of the reasons why SEO professionals get a bad rap. Simply many SEO professionals, even the ones who work here, at Netconcepts, can’t discuss the successful results from client implementation strategies.

If you haven’t had the luxury of working with an SEO expert who operates in complete transparency within the strictest current best practice guidelines, then you know that some SEO practitioners over-promise and under-deliver. That’s why these critics have lambasted and lampooned our industry. Yes, they did throw out the baby with the bathwater to make a point, but the point remains.

One of the big problems the SEO industry faces is clients who won’t allow us to name them publicly and discuss their results. We have one e-commerce client that’s showing 39 percent growth in year-over-year organic search engine referrals. Natural search results are driving more traffic to its site than ever before.

PJ addresses this issue more in detail in her full article at ClickZ. To read the article, click here.

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How to Get on Google Maps Without an Address

February 11th, 2008

by Chris Smith

Originally published in Search Engine Land

One of the top issues in delivering up local search results in a map-based format is what to do with businesses which have no street address. During the SMX Local & Mobile conference back in October, Dick Larkin asked Google Earth VP Michael Jones a question about this very thing: "What should we recommend to local businesses which do not have a local street address—how do they get into Google Maps search results?" Michael’s answer was surprising. I’ll give you his answer in a moment.

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SEO Report Card: agoodyarn.net

February 6th, 2008

by Jeff Muendel

Originally published in Practical eCommerce

In this SEO report card on Practical eCommerce, Jeff Muendel, Search Analyst for Netconcepts, writes a full review of an all-about-yarn ecommerce store recommending that they redesign the site to be more search-friendly.

Jeff’s expertise begins with a critique of their home page:

I always harp on having a sitemap linked to the home page, and while some sites need it less than others, Agoodyarn.net could benefit from one almost immediately. A sitemap, which is a page that has links to all the major categories an subcategories of a web page, helps search engines through all the sections of a site. It can also be a shopping asset for customers. Almost all of the textual content on the home page is set as link text. Not only does this water down the keyword promotion that the links might garner, but it’s also just plain spammy. While it may not be the webmaster’s intent, this is a form of link stuffing, and it is frowned upon by search engines. The site’s title and logo text, “Fine yarn, classic patterns and odd notions,” are not textual but graphical, and therefore invisible to the search engines.

Be sure to read the full article for how simple fixes and a savvy re-design of their eCommerce site can boost this yarn retail store’s website and their overall SEO.

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Choose A Platform And Blog, Blog, Blog

February 4th, 2008

by Jeff Muendel

Originally published in Practical eCommerce

Search engines also love fresh content, and blogs, by definition, are constant sources of new content. If written correctly – or more specifically interestingly – blogs can also provide wider link bait and garner links from outside the blogosphere. Search engines, of course, reward for good, inbound links regardless of whether they’re from other blogs.

Jeff Muendel, Natural Search Analyst for Netconcepts, recommends that eCommerce sites take full advantage of WordPress, a blogging platform that offers a host of SEO-friendly options to allow for excellent search engine optimization. To read more about Jeff’s expert advice about WordPress and plug-ins, like the Yahoo! Shortcuts for WordPress plugin, visit the full article on Practical eCommerce.

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Five Getting-Started Blog Questions

January 30th, 2008

by Patricia Fusco

Originally published in ClickZ

Do you want add a blog for your business but have no idea how to get started? In this article written by PJ Fusco, lead strategist for Netconcepts, she covers the common questions online retailers have as they think about the benefits and drawbacks of joining the blogosphere and offers her expertise.

One of the questions she covers is: Will blogging really help?

If the blog is optimally created and maintained, with a transparent, sincere voice and a commitment to using it to build relationships as well as links, then, yes, it will help. How much? That depends on how much the company is willing to invest in developing relationships with customers and prospects in the blogosphere. The only time blogging can really hurt is if the bloggers are insincere and dishonest and ignore their audience, or if your company has a god-awful online reputation in the first place. If you’re in a war of attrition over your company’s online reputation, it’s going to take a heck of a lot more than a simple blog to fix the mess you’re in.

For more about this topic, visit the full article about getting started in blogging at ClickZ.

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Think You’re Successfully Flying Under Google’s Radar? Think Again.

January 24th, 2008

by Stephan Spencer

Originally published in Search Engine Land

Have you been trying to “fly under the radar,” engaging in activities outside of Google’s guidelines but subtly so as not to get caught? More and more SEOs are moving into this dangerous territory as the guidelines continue to broaden (prime examples of which being the expanded definition of doorway pages and the addition of link buying to the list of no-nos). Buying links in “stealth” mode still works, as many SEOs will attest. But what if Google is archiving your efforts for future review, to uncover what it can’t right now due to current limitations? Do you really want to be profiled retroactively as a spammer?

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The Wonderful World of Widgets

January 16th, 2008

by Patricia Fusco

Originally published in ClickZ

Do you know what a widget is? Do you know how to design a widget that is based on SEO “best practices”? PJ Fusco, lead strategist for Netconcepts, shares her expertise on this popular topic.

If you want people to add your widget to their desktops, mobile phones, blogs, or social media applications, such as Facebook or MySpace, keep these commonly held best practices guidelines in mind:

  • Make your widgets useful, contagious, simple, and genuine.
  • Make your widgets easy to use, reliable, and ready to be shared.
  • Make your widgets accessible on multiple frameworks and multiple formats.
  • Make your widgets measurable.
  • Make your widgets a big part of a global SEO campaign.

For more about the wonderful world of widgets, read the article on ClickZ.

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SEO Report Card: Juvieshop.com

January 7th, 2008

by Jeff Muendel

Originally published in Practical eCommerce

The site focuses on hip, modern and stylish adolescent clothes for tweens (ages 7-12). Juvieshop.com is just over one-year-old and the site has built a PageRank of 3 for its homepage. Its theme is wholesome and the site is pleasant to the eye.

Jeff Muendel, Search Analyst for Netconcepts, covers a hip site that is targeted toward a specific age group in this website audit.

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